Dear Grahame,
I write with reference to your letter dated 24th June 2010. It stats that work would occur "from the 30mph limit at Macclesfield for a distance of 500 metres towards Buxton".
I received your letter and didn't pay much attention because the ONLY 30mph limit sign on Buxton Road is at Arighi Bianchi. Since we live more than a mile from that sign I considered it would have little impact.
Last night your contractors noisily worked through the night in a totally different location to that described in the letter. Had you informed us that you intedned to work through the night from the 40 MPH sign, I would have contact you to express my disgust at your proposal.
I do not understand how you can justify such disruptive works to occur during the night so close to residential estates. I have a 2 year old daughter who could not sleep last night, I face an important day in my career with barely any sleep. My neighbour has guests who have just arrived from Hong Kong with jet lag, I can only begin to imagine how they feel.
Since you have misinformed the public as to the location of the works, do you have the legal remit to continue? I would like you to call me on xxx xxxx xxxx to discuss the matter further.
I have lodged a complain with Environmental Health and will cc David Rutley MP.
Yours Faithfully,
--
Paul Johnson
Comments
All credit to Grahame O'Connell
Within 10 minutes of emailing Highways Operations even at 8am Grahame called me to discuss the matter in depth and explained that the council were having to operate within the remit which is dictated to them by the government. He handled my complaint is a professional manner and empathised with my situation. He took onboard my criticism of the accuracy of his departments letter and listened to my suggestions on how the communication process could be improved.
This does not overcome the fact that highways work does and will continue to occur at antisocial times. This is controlled by government. Councils can only do what they are allowed to within tight constraints set in legislation.