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I have recently elected to cancel my subscription to Amazon DVD Rentals. I just didn't have time to watch the films so there seemed little point. The system is highly automated and cancellation seemed pretty straight forward. A couple of days after successfully cancelling I got another DVD, strange I thought, but how nice, a last film to watch.

Buying a house or arranging a new mortgage is a stressful exercise at the best of times. Add to this a bad solicitor and you have a recipie for some uneseccary hassle.

I have just re mortgaged to the Nationwide Building Society. The society themselves have provided helpful and diligent service and my experience has been good. However, in the transfer of mortgage their appointed solicitor Fox Hayes have been nothing but useless.

This is by far my first mortgage, I have had excellent service from other solicitors